I received a tiny amount of XRP I did not expect
Anyone can send a fraction of a cent to any XRP Ledger address, and some senders do it to advertise. The transactions are real and harmless. Ignore them, and never follow a link or a name they carry.
How it shows up
- A tiny payment says I have a CHECK or an escrow to redeem on a website
- I got 0.0001 XRP from an address I don't know
- There are small deposits in my activity with weird memos
- Someone sent me a token I never asked for
- Is my wallet hacked
You can fix this yourself
No need to contact support: the steps below are the whole fix.
How support confirms it
- Open the payment on xrpscan.com: an incoming amount under 0.01 XRP with a memo or URL from an unknown sender is dust advertising.
- Check the user's outgoing history is untouched; if only incoming dust exists, the wallet is fine: answer with this page.
What is going on
The XRP Ledger lets anyone send any address a payment, and the fee is a hundredth of a cent. Some people use that to spray thousands of wallets with tiny amounts carrying a memo, a URL or a token name, hoping you look it up or visit the site. It is advertising at best and a phishing lure at worst. A memo promising a check, an escrow, a reward or an airdrop to redeem on a website is always a scam.
Your wallet is not compromised. Receiving something proves nothing about your keys: your address is public by design.
What to do
- Nothing. You can keep the dust or ignore it.
- Do not visit any website mentioned in the memo, and do not search for the token they are promoting.
- Do not try to "return" it or interact with the sender.
- If a memo claims to be from XRP Mobile, Peersyst, Ripple or an exchange, it is not. We never contact you through a transaction.
Tokens you did not ask for
On the XRP Ledger a token needs a trust line, which only you can create, so unwanted tokens cannot appear in your XRP Ledger balance. If you see an unfamiliar token, check whether it is on another network held through the multichain layer, and if in doubt ask support before doing anything with it.
Sending a token, or to another network, fails
Tokens other than XRP, and anything sent to another network, go through NEAR Intents rather than the XRP Ledger. They fail for their own reasons: no quote, an amount under the minimum, an exchange on a network that needs a tag, or a problem after you confirmed.
The app asks me to update
When a release fixes something that affects funds or security, older versions are asked to update before they continue. Updating never touches your wallet, your keys or your PIN.